Rating Rationale
June 14, 2023 | Mumbai
Redington Limited
Ratings Reaffirmed
 
Rating Action
Total Bank Loan Facilities RatedRs.1750 Crore
Long Term RatingCRISIL AA+/Stable (Reaffirmed)
Short Term RatingCRISIL A1+ (Reaffirmed)
 
Rs.1900 Crore Commercial PaperCRISIL A1+ (Reaffirmed)
Note: None of the Directors on CRISIL Ratings Limited’s Board are members of rating committee and thus do not participate in discussion or assignment of any ratings. The Board of Directors also does not discuss any ratings at its meetings.
1 crore = 10 million
Refer to Annexure for Details of Instruments & Bank Facilities

Detailed Rationale

CRISIL Ratings has reaffirmed its ratings on the bank facilities and commercial paper of Redington Limited (REDIL, formerly known as Redington India Limited) at ‘CRISIL AA+/Stable/CRISIL A1+

 

Healthy demand for IT products from the enterprise segment and addition of new vendors in mobility segment despite the moderation in demand from IT consumer segment has resulted in revenue growth of 27% in fiscal 2023. Operating margins declined to 2.7% in fiscal 2023 from 2.9% in fiscal 2022 driven by change in product mix and increase in investments to develop digital capabilities.

 

CRISIL Ratings expects REDIL will continue to sustain healthy growth in revenues over the medium, supported by improving product basket and geographical diversification, as well as healthy demand for the IT and mobility products, which will help REDIL further solidify its established market position in these product segments, where it is among the market leaders. Operating margins are expected to sustain at ~2.5% over the medium term.

 

During fiscal 2023, the net working capital days (NWC) increased to 36 days compared to 14 days in fiscal 2022 driven by change in product mix where the lead times are higher in IT enterprise segment, Inventory has also been higher than expected due to supply chain issues.. Besides due to chip shortage, some of the products were delayed leading to higher inventory. Credit period offered by vendors declined as the vendors rolled back the extended credit period offered during COVID.. The increase in NWC has led to increase in debt levels to over Rs.3000 crores in fiscal 2023 compared to Rs.670 crores in fiscal 2022. Cash surplus has declined to Rs. 1951 crores compared to Rs.3659 crores as on March 31,2022. Cash surplus is expected to moderate in line with business requirements over the medium term, as the company may deploy the same to fund its working capital/capex requirements.

 

Return on Capital employed (RoCE) has remained healthy at 25.7% in fiscal 2023 driven by healthy profitability and is expected to sustain at over 20% over the medium term. Despite the increase in working capital, the increase in ratio of Total outside liabilities to total net worth (TNW) ratio was limited to 2.3 times in fiscal 2023 compared to 2.1 times in fiscal 2022. TOL/TNW ratio is expected at ~2.1-2.3 times over the medium term.

 

The ratings continue to factor REDIL's solid and established market position in the IT and mobility products distribution business, improving product and geographical diversification in revenues in domestic and international markets, and its strong risk management practices. The rating is also supported by the company's healthy financial risk profile and strong liquidity. The above rating strengths are partially offset by its modest though improving operating margins and working capital-intensive nature of the distribution business. 

Analytical Approach

For arriving at the ratings, CRISIL Ratings has combined the business and financial risk profiles of REDIL and REDIL’s subsidiaries, due to operational similarities. All these companies have been together referred to herein as REDIL.

 

Please refer Annexure - List of Entities Consolidated, which captures the list of entities considered and their analytical treatment of consolidation.

Key Rating Drivers & Detailed Description

Strengths:

Strong market position in IT and mobility distribution business: REDIL has a strong market position in the IT products distribution within India along with Ingram Micro Pvt Ltd (another major player in this industry) garnering the major share of the market in domestic IT distribution.

 

REDIL is the market leader in the Middle East and Africa (MEA) markets through its step-down subsidiary, Redington Gulf FZE, while its step-down subsidiary, Arena Bilgisayar Sanayi ve Ticaret A.S. (Arena), is one of the largest players in Turkey. The company is one of the few supply chain solutions providers with presence in the major emerging markets around the world. It has strong relationships with leading vendors such as HP, Dell, Samsung, Lenovo, Cisco, and Microsoft in the IT products business, and has over time consolidated its position as a leading distributor for these vendors.

 

In the mobility business too, REDIL remains a  significant distributor for smartphones. It has tie-ups with leading brands such as Apple, Google, and Samsung,

 

The company’s market position in both its business segments is underpinned by its ability to rapidly grow its vendor list, its diverse product profile, strong distribution infrastructure, and well-entrenched relationships with the channel partners. This has enabled it to be well placed to grow its revenues, supported by buoyant demand for IT products and services.

 

Diversified revenue mix with healthy geographical footprint: REDIL’s revenue stream is highly diversified in terms of the IT, mobility, and service business verticals, as well as geographically with REDIL present in 38 markets. The IT consumer segment handles the distribution of personal computers (PCs), laptops and other consumer lifestyle products, while the IT enterprise segment caters to networking, software, servers storage, cloud services. In the mobility vertical, REDIL primarily focuses on smartphones. The company has gradually enhanced the proportion of mobility revenue in its overall revenue supported by the rapid penetration of smartphones in the domestic market as well as overseas market leading to share of mobility revenue increasing to 32% in fiscal 2023 compared to 27% in fiscal 2018. There has been impact on mobility revenues due to change in

in go to market (GTM) strategy of one of major vendors. However this has been mitigated by addition of new vendors.

 

While the threat of direct to retail models remain, REDIL is better placed to mitigate the threat due to its diverse product portfolio and presence across diverse geographies. Besides, the direct to retail/ecommerce model is unlikely to reduce offline market substantially as seen in developing countries.

 

REDIL ventured into cloud business three years ago and offtake in cloud business has been healthy with cloud business recording a growth of 54% YoY in fiscal 2023. While the share of cloud business remains low at  it is expected to grow at a much faster rate than overall business leading to improvement in share of revenues.

 

Service business (~1% of fiscal 2023 revenues) focusses on warehousing and logistics.

 

Strong risk management practices: REDIL has followed strong risk management practices that have enabled it to mitigate risks inherent in the distribution business. These include risks arising from vendor concentration, product obsolescence, volatility in exchange rates, and credit risks. The company has a diversified vendor base with regard to distribution of products of more than 290 vendors overall. This reduces the revenue concentration risk from a single vendor. REDIL follows healthy foreign exchange risk mitigation practices such as hedging on exchange rates, which helps minimise foreign currency fluctuation risks. The quick conversion cycle and its strong relationship with its vendors also ensures limited risk arising from product obsolescence. Most of the receivables are credit insured to mitigate default risk. The robust risk management practises have led to average receivable provision to be ~0.12% of revenues while the average inventory provisioning has been ~0.08% of the revenues.

 

REDIL also has a robust management information system, which helps keep track of the credit history of its channel partners. This will be further enhanced with implementation of SAP across all its business locations. Furthermore, the company also maintains sizeable cash as a contingency measure to ensure continuation of operations, in volatile international markets.

 

Healthy financial risk profile: REDIL’s financial risk profile remains healthy marked by strong cash generating ability and prudent working capital management. Besides, healthy networth of Rs. 6903 crores as on March 31,2023 ensures healthy capital structure despite the increase in short term debt due to normalization of working capital cycle. Adjusted gearing has increased to 0.4 times compared to 0.11 times in fiscal 2022 due to increase in working capital debt. Gearing is expected to moderate gradually with improvement in networth and absence of significant capital spending. Interest cover ratio also remained healthy in fiscal 2023 at 8.32 times . However, the TOL/TNW ratio increased to 2.3 times at March 31, 2023, from 2.1 times at March, 31, 2022, due to higher creditors, and is expected at ~2.1-2.3 times over the medium term.

 

Weakness:

Moderate but stable profitability margins: The distribution business is marked by low profitability margin, leading to REDIL’s operating profitability ranging between 1.9-2.2% between fiscals 2017-20; improvement was limited also by the increasing share of business from mobility products, which had lower margins, compared with traditional IT products. The operating profitability improved to 2.43% in fiscal 2021 driven by better product mix and better leverage of fixed expenses. In fiscal 2022, the operating profitability further improved to 2.90% driven by higher share of IT products in the mix and better gross margins. In fiscal 2023, the margins were at 2.67% supported by healthy demand from the enterprise segment. However profitability is expected to sustain at ~2.5% levels over the medium term due to initiatives to increase share of value-added services like cloud, networking, and logistics, and share of mobility products (with lower margins) may increase.

 

Working-capital-intensive distribution business: The company’s enterprise and consumer division (including software sales, storage, servers, networking) within the IT products segment, is working capital intensive. Given the limited number of established competitors in its domestic IT business, REDIL, based on mutual understanding with its vendors, agrees the credit period considering the increase in lead time involved in such enterprise transactions. This leads to higher requirement of working capital, in line with increase scale of operations. However, the impact on REDIL is partially alleviated as its vendors allow credit period to the company on a case to case basis. Also, with the share of low margin-low working capital intensive mobility business increasing over time, net working capital days have been gradually lowered. Over the years fiscal 2021 and fiscal 2022, NWC has remained at 13-14 days mainly due to better demand scenario and effective working capital management. NWC has increased to  36 days in fiscal 2023 with normalization of working capital cycle however still is better than above 45 days seen in the past.

Liquidity: Strong

REDIL enjoys strong liquidity, with cash surpluses of about Rs. 1951 crore as on March 31, 2023, and bank lines of Rs.2800 crores which has been utilized on an average at 12% over the past 12 months ended April 2022. During fiscal 2023, REDIL generated net cash accruals of over Rs.1000 crore (post adjustments for dividend outflow of Rs 515 crore).REDIL’s cash accruals are expected to remain healthy and is expected to be sufficient to meet capex and working capital requirements.

 

ESG Profile of Redington Limited

CRISIL Ratings believes that REDIL’s Environment, Social, and Governance (ESG) profile supports its already strong credit risk profile. The IT distribution sector has low impact on the environment owing to its lower emission and comparatively lower waste generation due to the low energy intensive nature of operations. The sector also has low social impact.

 

The company is in the process of developing detailed ESG framework which will mitigate environmental and social risks.

 

Key ESG highlights:

  • The Company has a continuous focus on conservation of energy. Adequate measures have been taken to conserve energy by way of optimizing usage of power and virtualization of Data Centre.
  • Company channelizes the e-waste generated to the authorized recyclers for proper disposal and collected 68.81 MT of e-waste and ensured its safe disposal during fiscal 22
  • Top vendors contributing to ~90% of the business, have an effective sustainable sourcing policy, women employees constitute  appropriate share of total workforce for REDIL and there has not been any fatal accidents in fiscal 22
  • The governance structure is characterized by 50% of its board comprising independent directors. Position of the chairman and CEO are split. It has a committee at the Board level to address investor grievances and put out extensive disclosures.

 

There is growing importance of ESG among investors and lenders. The commitment of REDIL to ESG principles will play a key role in enhancing stakeholder confidence, given high share of market borrowing in its overall debt and access to both domestic and foreign capital markets.

Outlook: Stable

CRISIL believes that RIL’s business risk profile will continue to benefit over the medium term from the diversity in its revenue, established relationship with global IT vendors, sustenance of healthy operating margin, and high cash generating ability. Further, the company is expected to sustain its healthy financial risk profile, supported by prudent working capital management and minimal capital spending.

Rating Sensitivity Factors

Upward Factors:

  • Sustained healthy revenue growth, and operating margins at above 3-3.25% leading to much stronger cash generation
  • Continued prudent working capital management, leading to TOL/TNW ratio improving below 1.0 -1.3 time.

 

Downward Factors:

  • Weak business performance impacting revenue growth, operating profitability (below 2.25-2.5%) on a sustained basis, and cash generation.
  • Stretch in working capital cycle, or significant debt-funded acquisitions or capex, leading to deterioration in key debt metrics; for instance TOL/TNW exceeding 2.5-2.7 times

About the Company

Set up in 1993, REDIL is a leading distributor for IT hardware and mobility products. The company made its initial public offering in early 2007. It currently has a diversified holding structure with the largest shareholder, Synnex Technology International Corp through its investment arm Synnex Mauritius Ltd., Taiwan, holding 24.3%.. During Sept 2019, REDIL has been classified as a listed entity with no promoters.

 

As of March 2023, REDIL operates in 38 markets across India and META region with an employee base of 4700 employees. It distributes over  290+ brands through a huge network of over  42000+ channel partners. While distribution of IT and mobility products contributes a bulk of its revenue, REDIL is also enhancing its presence in the cloud solutions space and logistics business in India and the Gulf.

Key Financial Indicators

 As on/for the period ended March 31

Unit

2023

2022

Revenue

Rs.Crore

79377

62,644

PAT (After minority interest)

Rs.Crore

1439

1,280

PAT margins

%

1.8

2.0

Adjusted debt/adjusted networth

Times

0.45

0.11

Interest coverage

Times

8.32

11.14

Any other information: Not applicable

Note on complexity levels of the rated instrument:
CRISIL Ratings` complexity levels are assigned to various types of financial instruments and are included (where applicable) in the 'Annexure - Details of Instrument' in this Rating Rationale.

CRISIL Ratings will disclose complexity level for all securities - including those that are yet to be placed - based on available information. The complexity level for instruments may be updated, where required, in the rating rationale published subsequent to the issuance of the instrument when details on such features are available.

For more details on the CRISIL Ratings` complexity levels please visit www.crisilratings.com. Users may also call the Customer Service Helpdesk with queries on specific instruments.

Annexure - Details of Instrument(s)

ISIN

Name of Instrument

Date of Allotment

Coupon Rate (%)

Maturity Date

Complexity levels

Issue Size

(Rs.Cr)

Rating Assigned with Outlook

NA

Cash Credit

NA

NA

NA

NA

450

CRISIL AA+/Stable

NA

Bank Guarantee

NA

NA

NA

NA

50

CRISIL A1+

NA

Short-Term Loan

NA

NA

NA

NA

931

CRISIL A1+

NA

Commercial Paper

NA

NA

7-365 Days

Simple

1900

CRISIL A1+

NA

Proposed Long Term Bank Loan Facility

NA

NA

NA

N A

319

CRISIL AA+/Stable

Annexure – List of Entities Consolidated - Fully Consolidated Entities (as of March 31, 2023)

Direct subsidiaries

S.No.

Name of the Company

Extent of consolidation

Rationale for consolidation

1

ProConnect Supply Chain Solutions Limited

Full

Operational similarities

2

Redington International Mauritius Limited

Full

Operational similarities

3

Redington Distribution Pte Ltd

Full

Operational similarities

4

Redserv Global Solutions Limited (Refer note 50)

Full

Operational similarities

 

Step-down subsidiaries

S.No.

Name of the Company

Extent of consolidation

Rationale for consolidation

1

Redington Gulf FZE

Full

Operational similarities

2

Redington Egypt Ltd. (Limited liability company)

Full

Operational similarities

3

Redington Gulf & Co. LLC

Full

Operational similarities

4

Redington Kenya Limited

Full

Operational similarities

5

Cadensworth FZE

Full

Operational similarities

6

Redington Middle East LLC

Full

Operational similarities

7

Ensure Services Arabia LLC

Full

Operational similarities

8

Redington Qatar WLL (refer note (i) and (iii) below)

Full

Operational similarities

9

Ensure Services Bahrain S.P.C.( (refer note (iii) below)

Full

Operational similarities

10

Redington Qatar Distribution WLL (refer note (i) below)

Full

Operational similarities

11

Redington Limited

Full

Operational similarities

(Ghana)

12

Redington Kenya (EPZ) Limited (refer note (iii) below)

Full

Operational similarities

13

Redington Uganda Limited (Uganda)

Full

Operational similarities

14

Cadensworth United Arab Emirates LLC

Full

Operational similarities

15

Redington Tanzania Limited

Full

Operational similarities

17

Redington South Africa (Pty) Ltd. (Formerly known as Ensure IT services (Pty) Ltd.)

Full

Operational similarities

18

Redington Gulf FZE Co,Iraq (refer note (iii) below)

Full

Operational similarities

19

Redington Turkey Holdings S.A.R.L.(RTHS)

Full

Operational similarities

20

Arena Bilgisayar Sanayi Ve Ticaret A.S. (refer note  (ii) below)

Full

Operational similarities

21

Arena International FZE (refer note (ii) below)

Full

Operational similarities

22

Redington Bangladesh Limited

Full

Operational similarities

23

Redington SL Private Limited

Full

Operational similarities

24

Redington Rwanda Ltd.

Full

Operational similarities

25

Redington Kazakhstan LLP

Full

Operational similarities

26

Ensure Gulf FZE

Full

Operational similarities

27

Redington South Africa Distribution (PTY) Ltd. (formerly Ensure Technical Services (PTY) Ltd.)

Full

Operational similarities

28

Ensure Middle East Trading LLC (refer note (i) and (iii) below)

Full

Operational similarities

29

Ensure Services Uganda Limited (refer note (iv) below)

Full

Operational similarities

30

Ensure Technical Services Tanzania Limited (refer note (iv) below)

Full

Operational similarities

31

Ensure Ghana Limited (refer note (iv) below)

Full

Operational similarities

32

Proconnect Supply Chain Logistics LLC

Full

Operational similarities

33

Ensure Technical Services Morocco Limited (Sarl) (refer note (iv) below)

Full

Operational similarities

34

Redington Senegal Limited S.A.R.L.

Full

Operational similarities

35

Redington Saudi Arabia Distribution Company

Full

Operational similarities

36

Paynet Ödeme Hizmetleri A.S. (refer note (ii) below)

Full

Operational similarities

37

CDW International Trading FZCO

Full

Operational similarities

38

RNDC Alliance West Africa Limited

Full

Operational similarities

39

Redington Turkey Teknoloji A.Ş. (Formerly known as Linkplus Bilgisayar Sistemleri Sanayi ve Ticaret A.S.)

Full

Operational similarities

40

Ensure Middle East Technology Solutions LLC (refer note (i) & (iii) below)

Full

Operational similarities

41

Proconnect Saudi LLC

Full

Operational similarities

42

Redserv Business Solutions Private Limited

Full

Operational similarities

43

Redington Distribution Company LLC

Full

Operational similarities

44

Citrus Consulting Services FZ LLC

Full

Operational similarities

45

Arena Mobile Iletisim Hizmetteri ve Turketici Elektronigi Sanayi ve Ticaret A.S. (refer note ((ii) below)

Full

Operational similarities

46

Online Elektronik Ticaret Hizmetleri A.S. (refer note (ii) below)

Full

Operational similarities

47

Paynet (Kibris) Odeme Hizmetleri Limited (refer note (ii) below)

Full

Operational similarities

48

Redington Cote d’Ivoire SARL (refer note (iv) below)

Full

Operational similarities

49

Africa Joint Technical

Full

Operational similarities

Services

50

Redington Angola Ltd.

Full

Operational similarities

51

Redington Saudi for Trading Co

Full

Operational similarities

52

Redington Bahrain W.L.L.(refer note (i) below)

Full

Operational similarities

53

Redington Gulf FZE Jordan

Full

Operational similarities

54

Arena Connect Teknoloji Sanayi ve Ticaret Anonim Serketi (formerly Brightstar Telekomünikasyon Dağıtım Ltd. Şti.) (refer note (ii) below)

Full

Operational similarities

55

Arena Connect İletişim ve Servis Limited Şirketi (formerly MPX İletişim ve Servis Limited Şirketi)  (refer note (ii) below)

Full

Operational similarities

56

Proconnect Holding Limited ( refer note (v &vi))

Full

Operational similarities

57

Redington Gulf Arabia for Information Technology ( refer note v & vi)

Full

Operational similarities

 

Note

  1. Although the holding is less than 50% of equity shares, the Group has the power over these companies, is exposed to or has rights to variable returns from its involvement in these Companies and has the ability to exercise its power over these Companies to affect its returns and therefore exercises effective control. Consequently, these entities are considered as the Company’s step-down subsidiaries and are consolidated.
  2. Redington Turkey Holdings S.A.R.L (RTHS), Luxembourg has the power over these companies, is exposed to or has rights to variable returns from its involvement with these companies and has the ability to exercise its power over these companies to affect its returns (through control over the composition of the Board of Directors of Arena Bilgisayar Sanayi Ve Ticaret A.S. (Arena)). Consequently, Arena and its subsidiaries are consolidated in the consolidated financial statements.
  3. Liquidation in process as at March 31, 2023.
  4. Liquidated during the year.
  5. Incorporated during the year.
  6. Yet to commence operations.
Annexure - Rating History for last 3 Years
  Current 2023 (History) 2022  2021  2020  Start of 2020
Instrument Type Outstanding Amount Rating Date Rating Date Rating Date Rating Date Rating Rating
Fund Based Facilities LT/ST 1700.0 CRISIL AA+/Stable / CRISIL A1+   -- 14-06-22 CRISIL AA+/Stable / CRISIL A1+ 25-06-21 CRISIL AA/Positive / CRISIL A1+ 30-09-20 CRISIL A1+ / CRISIL AA/Stable CRISIL A1+ / CRISIL AA/Stable
Non-Fund Based Facilities ST 50.0 CRISIL A1+   -- 14-06-22 CRISIL A1+ 25-06-21 CRISIL A1+ 30-09-20 CRISIL A1+ CRISIL A1+
Commercial Paper ST 1900.0 CRISIL A1+   -- 14-06-22 CRISIL A1+ 25-06-21 CRISIL A1+ 30-09-20 CRISIL A1+ CRISIL A1+
All amounts are in Rs.Cr.
Annexure - Details of Bank Lenders & Facilities
Facility Amount (Rs.Crore) Name of Lender Rating
Bank Guarantee 50 BNP Paribas Bank CRISIL A1+
Cash Credit 10 Standard Chartered Bank Limited CRISIL AA+/Stable
Cash Credit 150 Axis Bank Limited CRISIL AA+/Stable
Cash Credit 25 DBS Bank Limited CRISIL AA+/Stable
Cash Credit 35 Kotak Mahindra Bank Limited CRISIL AA+/Stable
Cash Credit 35 The Hongkong and Shanghai Banking Corporation Limited CRISIL AA+/Stable
Cash Credit 135 Citibank N. A. CRISIL AA+/Stable
Cash Credit 60 HDFC Bank Limited CRISIL AA+/Stable
Proposed Long Term Bank Loan Facility 319 Not Applicable CRISIL AA+/Stable
Short Term Loan 150 DBS Bank Limited CRISIL A1+
Short Term Loan 140 ICICI Bank Limited CRISIL A1+
Short Term Loan 150 BNP Paribas Bank CRISIL A1+
Short Term Loan 135 The Hongkong and Shanghai Banking Corporation Limited CRISIL A1+
Short Term Loan 180 Standard Chartered Bank Limited CRISIL A1+
Short Term Loan 75 Kotak Mahindra Bank Limited CRISIL A1+
Short Term Loan 101 Citibank N. A. CRISIL A1+
Criteria Details
Links to related criteria
CRISILs Approach to Financial Ratios
Rating criteria for manufaturing and service sector companies
CRISILs Bank Loan Ratings - process, scale and default recognition
CRISILs Criteria for rating short term debt
CRISILs Criteria for Consolidation

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CRISIL Ratings uses the prefix 'PP-MLD' for the ratings of principal-protected market-linked debentures (PPMLD) with effect from November 1, 2011, to comply with the SEBI circular, "Guidelines for Issue and Listing of Structured Products/Market Linked Debentures". The revision in rating symbols for PPMLDs should not be construed as a change in the rating of the subject instrument. For details on CRISIL Ratings' use of 'PP-MLD' please refer to the notes to Rating scale for Debt Instruments and Structured Finance Instruments at the following link: https://www.crisil.com/en/home/our-businesses/ratings/credit-ratings-scale.html